Assistance Services

Assistance services are provided by AIGAssist (AIG International Services).

Eligibility for any of the assistance services outlined below is effective once insured. Services can be accessed 24 hours a day, 7 days a week.

• Medical Assistance - help in obtaining medical care, arranging special medical services when traveling; medical case monitoring; arranging communication between patient, family, physician, employer, consulate; coordination and arrangement for medical transportation if the traveler becomes injured or seriously ill and needs to be evacuated to an appropriate medical treatment facility or return to Home Country/Country of Residence.
  
  
• Repatriation - coordinate the return of remains to the Home Country/Country of Residence if death occurs while traveling.
  
  
• Emergency Travel Assistance - advice on handling losses and delays; help with lost passports, tickets and documents; advice on filing insurance claims; relaying emergency messages.
  
  
• Travel Emergency Legal Assistance - arranging for traveler to obtain needed help from local attorneys, embassies and consulates.
  
  

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